Coastal.com Help Center
Returning Your Order
If you want to exchange an order and still take advantage of the original promotional offer, just make sure your new order is placed within 30 days from the original ship date. If you want to exchange glasses you received for free, keep in mind the new pair must be coupon eligible.
Follow the steps below to return or exchange:
1. Call our Customer Care Team at 1-866-333-6888 and they will email you a pre-paid postage stamp.
2. Return items in their original package or a sturdy box to:
1499 Odell Street
Blaine, WA 98230
Note: Simply ensure your glasses are in their original, unworn condition and contact lens boxes are unopened, unmarked and not within 6 months of expiry. We are unable to take responsibility for lost packages.
Tags: How do I return my order, returns, order returns, return policy